May 3, 2017, 5:48 AM
Auto insurance claim settlements can be delayed for a variety of reasons. Whether you are working with your own company or the other driver's, a detailed claim investigation is part of the process. The insurer assigns an adjuster to verify coverage is in place at the time of the accident, determine how the crash occurred, and assess damages. As the claimant and/or policyholder you can aid the process by providing credible, detailed information.